Refund and Returns Policy

  1. 30-Day Satisfaction Guarantee

If you are not entirely satisfied with your Biovive Store. purchase, we’re here to help. We offer a 30-day return window from the date of delivery.

  1. Eligibility for Returns

To be eligible for a return, products must be gently used (at least 75% full) or unopened in their original packaging.

  1. Process

To initiate a return, please contact [email protected] with your order number. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to the original method of payment within 5-7 business days.

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